Debadatta Jena

The Story

Overview was to revamp the existing webapp which was decades old and was not very usable at this point of time.

Problem with the previous version of this webapp is that it did not take care of the responsiveness and intuitiveness. Users who were familiar were only able to work on this webapp. With growing number of users, it became virtually useless for the new users. Client wanted a very clear and focused pages where users should not get much difficulty in doing their regular job by using this.

Solution was to first understand the existing application in depth and revamp the approach. This required a lot of brainstorming with stakeholders and existing users. User interviews shockingly revealed the pain points. A lot of useless clicks were removed. Common tasks as per user needs were given priority and the secondary actions were kept in the viscinity. While the webapp is still under development, users visibly showed their appreciations by looking at the prototype.

An initial user review over the high fidelity prototype revealed that they can now make use of the features in a much faster and descent way as opposed to the stressful previous version.

The Story

Overview was to create a Tableau Dashboard which was to replace Microstrategy and should boast better visibility of data for consumption. The visualization and data was of prime importance so that its intuitive to consume.

Problem with dashboards are that they need to show a lot of information in one single page. Slightest adventure with the design can lead to disaster. One has to play cautiously to maintain a balance between data and usability. Bombarding users with multiple tabular data in one single page limits the focusing capability and might enhance stress.

Solution involved a lot of brainstorming, prototyping with pen and paper and with various stake holders. The users needed to see critical KPIs clearly and preferably in graphical way so that it can reduce their cognitive overload. They also wanted to use the screenshot from the app in various PPT presentation. So the dashboard needed to be pretty as well as full with information. The user profile varied from experienced like Doctors and and novices like Payers. User research showed that they were having different level of knowledge and expertise but it was critical that data should be similar for all. Hence the chart was chosen carefully which would cater all kinds of users to convey the message.

The Story

Overview was to create a Microstrategy Dashboard which has limitations on UI and customization. Taken this up as a challenge to make the dashboard look great with minimum layout and navigational elements. A journey was made from high fidelity click through to actual Microstrategy Dashboard. Original legacy software contained a lot of components with tabs and sub tabs.

Problem with dashboards are that they need to show a lot of information in one single page. Slightest adventure with the design can lead to disaster. One has to play cautiously to maintain a balance between data and usability. Bombarding users with multiple tabular data in one single page limits the focusing capability and might enhance stress. We wanted happy faces all around.

Solution involved a lot of thinking, prototyping with pen and paper and brainstorming with various stake holders. As they say an image speaks a thousand words, provided a clue to unclutter the hero page. Understood the basic user need on what they want to see to quickly understand and process. Tens of rows in a table with many columns failed to do a justice. So, provided with visual graphics for better user visibility. Users now can choose on particular data and drill down deeper if interested. The solution was greeted with open hands by users and doing great in terms of sales.

The Story

Overview was to create a single page application to cater Danish Health Authorities to estimate, plan and serve the patients in order to outlay an effective healthcare process in Denmark. Danish Healthcare is one of the exemplary medical facilities available to the citizens.

Problem was to cater a variety of services available in a single platform so that all kind of stakeholders can make use of it. The healthcare plan layout is an amalgamation of complex logic and related expected decisions which uses tons of algorithms from available healthcare data. This can make the application run very slow as it was happening with the previous version. While they had decided to do a makeover, a conscious decision was made to merge various applications into one to leverage their capabilities available in single platform.

Solution was to deliver a simple yet modern looking user interface which has to run multiple applications in single page This might sound easy but complexities arise when concurrent users access same data to modify them while others might be busy accessing them. Such situations could have made the application run very slow. We had decided to make effective use of HTML5 local storage and its powers. A system was created to make user based data available in local storage during the first usage and leveraging this in subsequent usages. This aproach however helped a lot in terms of data processing, but the challenge was the multi-screen usability. We had decided to create single page application with a hybrid approach where the single app can cater both Android and IOS as well as the web. Bootstrap 4 was used extensively to cater almost all screens.

The main page was developed to give a modern look yet ultra light to stay focused on the data and process which was the hero of the application. Danish Health Authorities were thoroughly impressed by the look and feel and further amused by seeing the application running much faster even with multiple data access points which was not the case earlier. They even approved for the phase 2 during the initial demo of the beta version.

The Story

Overview of the project was to create a professional networking site for Healthcare Professionals like doctors, clinicians and related people where they can showcase there certifications, qualifications, seek professional opinions, share success or failure stories so that those can be accessed and used in the most remote location where there is internet.

Problem was the target audience mainly based in third world countries and Africa where internet is still pretty slow. Mind boggling graphics, animations and other fancy UI was out of question. Goal was to empower Healthcare Professionals in the remotest village with the slowest internet. Challenge was to create an ultra light site where unnecessary content were put aside and focus was only on information seeked by user.

Solution was to provide staggered and prioritize download of content. In order to do so, we had to come up with an UI which would still look okay and should be usable while other contents are in the pipeline. Column based UI with card based content was conceived. Though not really a first in industry, but the performance and the usability achieved was as per the expectations. Remote users were satisfied with the approach as they were served with timely, necessary and personalized content according to their need. The product was awarded by various organizations in Africa for the much awaited necessity and usability.

The Story

Overview of the project was to create a web application which was earlier used to be a stand-alone application. The application uses and compiles raw patient data into usable data for the healthcare professionals in order to generate realtime visuals in the gulf region.

Problem was to revamp the decade old application into usable web view and to leverage internet’s capability to showcase a fresh new look. There was no documentation available and users were very few at that point of time who remained mostly unavailable. Understanding the business and the desired outcome was of prime importance.

Solution was to use the application multiple times to understand the flow, process and results. Multiple attempts were made through paper sketches and subsequently the desired flow was achieved. Next came to visual aspects of it as it was to be pitched to a whole new customer base in the gulf who were eagerly waiting for it. The regular boring tabular data was made interesting with multi-sized fonts, icons, colors and spaces.

Initial user demo was a huge success and the visual designs are still being used in the subsequent phases of the project.

The Story

Overview was to create a platform where users can search from our thousands of available applications, according to their need. We also wanted to take this opportunity to promote our top performing applications according to the users search criteria.

Problem with such kind of applications is that while one can do a good job on search, its still a challenge to help users with appropraite app selection. Just imagine you are searching for an Audio Player app in playStore. You might be shown hundreds of apps with similar rating and more or less similar user reviews. How and what can be done to help users select the better one.

Solution was conceived with a lot of brainstorming with stakeholders. First approach was to segregate the available apps into three main categories and further segregated by genres. Introduced various metrics to show score on the search results with visuals and related details which enabled users to take an instant decision. User goals and satisfaction was of the prime importance which was acknowledged by there positive feedback.

The Story

Overview was to create an application for Clinical Research on migraine patients. A reputed company has developed a drug which has to be tasted on real patients before launching it into market. The application has to be designed for those patients who would use it on a daily basis and mark their response in order to measure the drug’s effectiveness.

Problem was to design the application in such a way that the migraine patients find it suitable to use. User empathy was of prime importance. We could not ask patients to go through many processes in order to ease a developers job. Application has to be pretty simple to use with minimal interaction and maximum output.

Solution was ‘KISS’ (Keep It Simple, Stupid). While natural tendency of developers was to avoid complecations as much as possible, we had to keep users in mind that they were suffering from a disease which limits there patience. Special attention was given to the user interactiveness and usability. Modern controls were provided in order to reduce required patient focus and still to achieve desired inputs. After a number of iterations of the concept between stakeholders, the basic roadmap had been laid out which has been highly appreciated and greeted by the Healthcare experts in those targeted countries.

The Story

Overview was to create an ultra easy-to-use multi-device application which was to be used with patients volunteered for a new medicine’s research developed by UK wing of Novartis. It was essential that users/patients must find it easy to use in a regularly and can monitor the progress online on the recovery.

Problem was the application was being developed for the patients who are not very ideal candidates for research over a web/mobile application. Sickness limits the focus and patience of the user and in a clinical research, data accuracy is of prime importance. While it might seem easy to throw mind-boggling fancy UI design into the app, it might not be wise to expect similar reciprocation from its user. In this particular case, user empathy was required to develop something which they can find it easy to use multiple times throughout the day to provide healthcare data.

Solution conceived was to provide an UI with minimal scroll and special attention was given to make the app usable with a single thumb. We were not ready to increase the stress of the patients to make our job easy. So we made several breakdown of the form fields, logical arrangement of the required links and pages and added pretty straight forward graphs for the users to reduce ambiguity. Needless to say, we did our part to make users’ lives little easy and the app has been appreciated by the volunteers.

The Story

Overview of the project was to create a professional networking site for Healthcare Professionals like doctors, clinicians and related people where they can showcase there certifications, qualifications, seek professional opinions, share success or failure stories so that those can be accessed and used in the most remote location where there is internet.

Problem was the target audience mainly based in third world countries and Africa where internet is still pretty slow. Mind boggling graphics, animations and other fancy UI was out of question. Goal was to empower Healthcare Professionals in the remotest village with the slowest internet. Challenge was to create an ultra light site where unnecessary content were put aside and focus was only on information seeked by user.

Solution was to provide staggered and prioritize download of content. In order to do so, we had to come up with an UI which would still look okay and should be usable while other contents are in the pipeline. Column based UI with card based content was conceived. Though not really a first in industry, but the performance and the usability achieved was as per the expectations. Remote users were satisfied with the approach as they were served with timely, necessary and personalized content according to their need. The product was awarded by various organizations in Africa for the much awaited necessity and usability.

The Story

Overview of the project was to create a professional networking site for Sale Professionals and related people where they can physically visit Healthcare institutions to validate data.